Policies

Custom Orders:

Because each of our products is custom made by hand, Katherine Jessica Collections is just the place to go for your bridal party, graduation gifts, debut parties or other special occasions! Quantity discounts may apply, so please contact us to inquire prior to ordering. We will always do our best to try to accommodate your needs.

Private Trunk Shows:

If you would like a private viewing of our collection, get a group together for a Trunk Show. Day or evening, we will be happy to “show you our stuff!”  Just contact us to inquire.

Return Policy:

If you are dissatisfied with your order for any reason, Katherine Jessica Collections will accept exchanges within 14 days of shipment. We do not offer refunds but will issue credit for a future purchase. To exchange an item, please call or email us for shipping instructions.

The original shipping and handling charges are not refundable. If you choose to exchange an item for the same dollar amount as your original purchase, simply return the item to us and then we will send you the new item with no additional shipping or handling charges.  If the exchange is for a higher dollar amount than your original purchase, please include your credit card number at the time of return.

Our clients’ satisfaction is of utmost importance and we are happy to work with you to achieve this.

Repairs/Sizing:

Katherine Jessica Collections stands by our products. If a piece needs repair, call or email us to discuss. Once repaired, we will return it to you at no additional shipping charge.

For special requests regarding the sizing of a particular item, please call or email us to discuss prior to placing your order.

Shipping:

Because each item is custom made by hand, please allow approximately three weeks for delivery unless otherwise stated. Please note that we cannot ship to P.O. Boxes, with the exception of college Campus Boxes. For rush orders, expedited shipping or for shipping rates outside of the U.S., please email us.

All domestic purchases will be sent via USPS. Shipping charges include handling and insurance. All items shipped to Missouri include sales tax. 

Subtotal Shipping Charge
$0 - $24.99 $6.00
$25 - $49.99 $8.00
$50 - $100 $10.00
$101 - $150 $13.00
$151 - $200 18.00
$201 - $300 $22.00
$301+ Free Shipping

 

 

Web Site Terms and Conditions of Use:
1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.


2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Katherine Jessica Collections's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on Katherine Jessica Collections's web site;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Katherine Jessica Collections at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer


    The materials on Katherine Jessica Collections's web site are provided "as is". Katherine Jessica Collections makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Katherine Jessica Collections does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations


In no event shall Katherine Jessica Collections or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Katherine Jessica Collections's Internet site, even if Katherine Jessica Collections or a Katherine Jessica Collections authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


5. Revisions and Errata

The materials appearing on Katherine Jessica Collections's web site could include technical, typographical, or photographic errors. Katherine Jessica Collections does not warrant that any of the materials on its web site are accurate, complete, or current. Katherine Jessica Collections may make changes to the materials contained on its web site at any time without notice. Katherine Jessica Collections does not, however, make any commitment to update the materials.


6. Links

Katherine Jessica Collections has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Katherine Jessica Collections of the site. Use of any such linked web site is at the user's own risk.


7. Site Terms of Use Modifications

Katherine Jessica Collections may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.


8. Governing Law

Any claim relating to Katherine Jessica Collections's web site shall be governed by the laws of the State of Missouri without regard to its conflict of law provisions.



Privacy Policy
:

Information Collection

Katherine Jessica Collections collects personal information through our web site during purchase of products: your name, business name, email, address (street, city, state, zip, and country) and telephone number. Katherine Jessica Collections uses Shopify.com as a third-party gateway and Authorize.net for credit card clearing.


At no time does Katherine Jessica Collections have access to your credit card number.


We may collect various information from the website: click stream tracking (statistical data), automatic logging files (name of the browser and type of computer used, web page last visited before coming to this site, activity on this site, pages visited and data downloaded, date, time and duration of the visit, search engine keywords used to find this site, and/or the visitor’s IP ad


The information collected by Katherine Jessica Collections will be used in conjunction with the specified terms in this document:
The information collected will be used to provide us with assistance in activities such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, and providing you with information from and about Katherine Jessica Collections.
Users who provide information may receive email announcements concerning services from time to time, as well as additional announcements from us about our products, incentives, and/or special deals and offers. Out of respect for the privacy of our customers, we present the option to not receive these types of communications.


The information collected on our site may be used to create customer profiles based on browsing or purchasing history. We may supplement information collected at our Web site with data from other sources such as credit history to authorize purchases.
We may share data with certain third parties including but not limited to credit card processing companies and shipping companies. These third parties will use the information to be able to provide the services intended. In some cases, users may choose to opt out of having their information shared with third parties.


We may offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from that of ours.


Our Web site may offer blogs, comment forums and or message boards. Please be advised that information posted within in these venues become public knowledge. Katherine Jessica Collections will not be held responsible for information shared and posted on these forums.
If our policy on information collection or uses changes we will advise you by contacting you via email in a timely manner based on when we become aware of the circumstance.